Delivery & Returns

Shipping, Returns and Payment

Our shipping policy can be found here.

 

How much does shipping cost?

Shipping costs vary based on your location and your package size. Below is a general outline to our shipping prices.

 

SHIPPING IN THE CONTINENTAL U.S.

Shipment Method

Estimated Delivery Time

Shipment Cost

Free Shipping

3 - 5 Business Days

Free Shipping on orders of $125 and more

USPS First Class Package

3 Business Days

Starting at $3.22

(Determined by Package Weight)

USPS Priority Mail

2 Business Days

Starting at $7.49

(Determined by Package Weight)

SHIPPING OUTSIDE THE CONTINENTAL U.S.

Shipment Method

Estimated Delivery Time

Shipment Cost

USPS First Class Package International

7 - 21 Business Days

Starting at $13.54

(Determined by Package Weight)

USPS Priority Mail International

6 - 10 Business Days

Starting at $49.86

(Determined by Package Weight)

USPS Priority Mail Express International

3 - 5 Business Days

Starting at $61.09

(Determined by Package Weight)

Do you ship outside the Continental U.S.?

We do! We use USPS Priority and First Class International packaging. Please refer to this index to see if we can ship to you.

 

How long will the delivery take?
Once our warehouse fulfills your order, your estimated delivery time within the Continental U.S. will be 2-5 Business Days depending upon the shipping method you choose at checkout.

If you are outside the Continental US, your estimated delivery time will be between 3-21 Business Days depending upon the shipping method you choose at checkout.


What is your return and exchange policy?
Our return and exchange policy is linked here.

We offer returns and exchanges within 28 days of you receiving your order. The clothing must be in perfect condition, unworn, and in the original bag. We also provide prepaid return labels.

Can I make changes to my order once I have checked out?
Unfortunately, we are unable to make any changes to your order once you’ve hit the ‘Place Order’ button: This includes changing an item or an item’s size, delivery/billing address, or the shipping method. However, we would be more than happy to help you out through the exchange process through our Customer Service Email: help@nastyfit.com .

How do I cancel my order?
If you’d like to cancel your order, please reach out to help@nastyfit.com ASAP and we will help you with the cancellation process.

What payment methods do you accept?
If you scroll to the bottom of this page to the footer, you can see all of the payment methods we currently accept! This includes AfterPay, Visa, Mastercard, American Express, Discover, JCB, Diners Club, Shopify Pay, Apple Pay, Google Pay, and PayPal.

How do I track my order?
Once your order has been processed through our fulfillment center, you will receive an email with your tracking information-- This can take around 1-2 business days at most. If you are having trouble tracking your order, please reach out to us at help@nastyfit.com with your order confirmation email or a link to your tracking information and we’ll be more than happy to help.

I requested a refund, but I haven’t received it yet.
Depending on the payment method you used at checkout and the country you are returning your items from, it can take a little while for your refund to get processed. While you are working with our customer service team at help@nastyfit.com, they will keep you updated on when they have received the return and if it has been approved for a refund-- From that point, it should take around 3 - 10 business days to see your refund back in your account.

If you are still having trouble with your refund after we have approved it, please contact your credit card company to see if there is a hold-up on the funds. If you are still having trouble, contact your bank. 

I have received the wrong order.
If you have received the wrong order, please contact us immediately at help@nastyfit.com with the following information: 

  • Your order number 
  • The name of the item you did not receive
  • The name of the item you received in its place
  • A photograph of the item you received

Once we have received this information from you, we will help you sort out this issue as soon as possible!

Return Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

 

Returns

Our policy lasts 28 days. If 28 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

To complete your return, we require a receipt or proof of purchase (such as an order number). Please do not send your purchase back to the manufacturer.

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. PayPal usually takes a bit longer than credit card methods, around 7 - 10 days.

 

Late or missing refunds

If you haven’t received a refund yet, please first check your bank account again.

 

Then, contact your credit card company (if applicable), it may take some time before your refund is officially posted.

 

Next, contact your bank. There is often some processing time before a refund is posted.

 

If you have done all of this and you still have not received your refund, please contact us at help@nastyfit.com.

 

Sale items

Only regular priced items may be refunded, unfortunately sale or discounted items cannot be refunded.

 

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, send us an email at help@nastyfit.com and we will help process that exchange.

 

Shipping

To return your product, you should reach out to us at help@nastyfit.com and we will instruct you on how to return your item. We will provide a prepaid shipping label for you.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 


 

Shipping Policy

Thank you for visiting and shopping at Nasty Fit! Following are the terms and conditions that constitute our Shipping Policy.

 

Domestic Shipping Policy

 

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days.

 

Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.

 

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment Method

Estimated Delivery Time

Shipment Cost

Free Shipping

3 - 5 Business Days

Free Shipping on orders of $125 and more

USPS First Class Package

3 Business Days

Starting at $3.22

(Determined by Package Weight)

USPS Priority Mail

2 Business Days

Starting at $7.49

(Determined by Package Weight)

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your

tracking number(s). The tracking number should be active within 24 hours.

 

Customs, Duties and Taxes

Nasty Fit is not responsible for any customs and taxes applied to your order. All

fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

Nasty Fit is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging material and damaged goods before filing a claim.

 

International/Outside of Continental US Shipping Policy

We are proud to offer international shipping and shipping outside of the continental US to our customers (Alaska and Hawaii)!

 

If you are ordering a product from us internationally, you will be responsible for paying custom fees upon delivery of your package, if applicable. International packages and packages outside of the continental US are not available for shipping any faster than 3 - 5 days, and we cannot 100% guarantee a delivery time due to the number of factors outside of our control in this kind of travel.

 

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment Method

Estimated Delivery Time

Shipment Cost

USPS First Class Package International

7 - 21 Business Days

Starting at $13.54

(Determined by Package Weight)

USPS Priority Mail International

6 - 10 Business Days

Starting at $49.86

(Determined by Package Weight)

USPS Priority Mail Express International

3 - 5 Business Days

Starting at $61.09

(Determined by Package Weight)